Privacy Policy
Introduction
At scentedvyatelier, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our floral services.
Information We Collect
We collect information that you provide directly to us when you:
- Contact us through our website forms (name, email address, phone number)
- Place orders for floral arrangements (billing address, delivery address, payment information)
- Communicate with us via email, phone, or other methods
- Provide preferences for floral arrangements and special instructions
We also automatically collect certain information when you visit our website, including:
- IP address, browser type, device information
- Pages visited, time spent on pages, referring website
- Information collected through cookies and similar technologies (see our Cookies Policy)
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our floral services
- Respond to your inquiries and communicate with you
- Process and fulfill your orders for floral arrangements
- Personalize your experience and provide custom design services
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- When required by law or to protect our rights and safety
- In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Your Rights Under California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights under the CCPA:
- Right to know what personal information we collect, use, disclose, and sell
- Right to request deletion of your personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided in the Contact Us section below.
Your General Privacy Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications at any time
- Withdraw consent for data processing where applicable
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
Do Not Track Signals
Some web browsers transmit "do not track" signals. We currently do not take action in response to these signals. If and when a standard for responding to such signals is established, we may reassess our approach.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: cooperation@scentedvyatelier.world
Phone: +1 (817) 386-2466
Address: 410 W 7th St Suite 3, Fort Worth, TX 76102